Purchase & Refund Policy

Purchase & Refund Policy

Last updated: September 24, 2026 Effective date: September 24, 2026

1. PRO Lifetime

Last updated: September 24, 2026 Effective date: September 24, 2026

The Batang PRO Lifetime is a one-time purchase with no subscription or automatic renewal. Once purchased, you may continue using PRO features for as long as The Batang service operates, without any additional payment.

Once a purchase is successfully completed, PRO access is linked to the The Batang account that was signed in when the purchase was initiated.

In this policy, Lifetime does not mean the lifetime of the purchaser. It means the period during which The Batang service continues to operate.

PRO Lifetime purchasers may use the PRO features currently available, as well as future features added to The Batang PRO, for as long as The Batang service operates.

2. Price and Billing Currency

The price of The Batang PRO is the price displayed in the service and on the checkout screen at the time of purchase.

PRO is currently sold in U.S. dollars (USD).

Prices, promotional prices, and discount terms may change in the future. Changes in price will not affect the usage rights of customers who have already completed a valid PRO Lifetime purchase.

3. Taxes

The price displayed by The Batang may not include VAT, GST, sales tax, or other taxes that apply based on the purchaser's country or region.

Any applicable taxes and the final amount charged can be reviewed on the Lemon Squeezy checkout screen before payment is completed.

The Batang is currently configured to sell using tax-exclusive pricing, so applicable taxes may be added to the displayed price in taxable regions.

4. Payment Processing

The Batang service is operated by RASEYOCA, while payments for PRO purchases are processed by Lemon Squeezy as the Merchant of Record.

Lemon Squeezy handles payment processing, tax collection and remittance, receipts and invoices, refunds, chargebacks, and other matters related to the payment transaction.

Lemon Squeezy's payment terms and privacy policies may also apply during checkout.

5. 14-Day Refund Guarantee

Purchasers of The Batang PRO Lifetime may request a full refund within 14 days of the purchase date.

No separate usage limit or usage condition applies to full refund requests made within this 14-day period.

Once a full refund has been completed, the PRO access granted by that purchase will end.

This 14-day refund policy is The Batang's standard refund policy for users worldwide. If the laws of the purchaser's country or region provide broader withdrawal, refund, or consumer rights, those rights will take precedence.

6. Refunds After 14 Days

After 14 days from the purchase date, refunds for a simple change of mind are not generally guaranteed.

However, The Batang may review the circumstances and provide a refund or another appropriate remedy in cases such as:

- A duplicate charge - Payment completed but PRO access was not properly provided - A material service or payment error - A refund or withdrawal is required by applicable law

7. Partial Refunds

In some circumstances, a partial refund may be provided instead of a full refund.

If a partial refund is issued, the PRO Lifetime access associated with the purchase will remain active unless otherwise stated.

If a full refund is issued, the PRO access granted by that purchase will end.

If separate PRO access has been granted through an administrator or customer support process, refunding one purchase will not automatically remove that separately granted access.

8. How to Request a Refund

For refund or payment-related inquiries, contact:

support@thebatang.com

Please include the email address used for the purchase and information that allows us to identify the order.

Do not send passwords, full card numbers, card security codes (CVC), or other sensitive payment information by email.

Refunds are processed through Lemon Squeezy. After a refund has been processed, additional time may be required before it appears on the original payment method, depending on the card issuer or payment provider.

9. Payment Reversals, Disputes, and Fraudulent Transactions

Stolen or unauthorized payments, card chargebacks, fraudulent transactions, and other payment disputes may be handled according to the procedures of Lemon Squeezy and the applicable payment provider.

If a payment is cancelled, fully refunded, or determined to be fraudulent, the PRO access provided through that purchase may be terminated.

10. Accounts and Purchase Rights

PRO Lifetime access is linked to the The Batang account that was signed in when the purchase was initiated.

Before beginning checkout, purchasers should make sure they are signed in to the correct The Batang account.

When deleting an account, users may choose whether to allow The Batang to retain the minimum purchase-restoration information needed to restore PRO access in the future.

If the user chooses to retain purchase-restoration information, PRO Lifetime access may be restored after the user signs up again with the same Google account and a valid PRO Lifetime purchase is confirmed.

If the user does not choose to retain purchase-restoration information, the identifier used for purchase restoration will be deleted, and automatic purchase restoration may no longer be available. Transaction records retained separately because of legal requirements are managed separately from purchase-restoration data.

A valid purchase that has received only a partial refund may remain eligible for restoration. Fully refunded or cancelled purchases are not eligible for restoration.

Deleted widgets, notes, settings, cloud-synced data, and other service-use data are not restored as part of purchase restoration.

PRO Lifetime access is generally tied to the Google account used for the original purchase. Automatic transfer to another Google account is not supported. If necessary, users may request a separate review by contacting support@thebatang.com.

11. Changes to This Policy

This policy may be revised when applicable laws, payment services, or The Batang's operating practices change.

If a change materially affects a purchaser's rights, The Batang will provide notice through the service or another appropriate method.

Changes apply from the separately stated effective date and will not be applied in a manner that unfairly reduces rights arising from completed purchases or applicable law.